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RETURN POLICY AND CHANGE OF MIND EXCHANGE

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작성일18-01-21 17:21

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Return Policies:

Faulty Products:

At Auttermall, we take pride in personally checking every order extensively before it leaves our premises, so you do not have to deal with the disappointment of a faulty product. However, if you should receive a product that is faulty we will replace the item from 14 days of the original purchase date, we will arrange for our courier to pick the item up from you and we will return the replacement product to you within 2-5 working days at absolutely no cost to you.

Please email info@auttermall.com to arrange a faulty product exchange or if you should require any further information about this service.

Change Of Mind Exchange:

In the instance that you have changed your mind or you require a different size/colour etc. , we offer an exchange from 14 days of the original purchase date. In order to qualify for an exchange the product must be in brand new condition and in original packaging, if applicable*. Postage both ways will be at the buyers expense, we suggest using a postage service with tracking as any items lost in the post that are not traceable is not Auttermall’s responsibility.

Please email info@auttermall.com to arrange a change of mind product exchange or if you should require any further information about this service.